We, Mey GmbH & Co. KG and its affiliated companies Mey Handels GmbH and Mey Retail GmbH (hereinafter referred to as “Mey”) are delighted that you are interested in our web presence at www.meyb2b.com (hereinafter referred to as “web presence”) and take the requirements associated with protecting and securing your personal data very seriously.
Mey ensures that your privacy is secured while you are using our web presence and that any data entered remains confidential. In addition, Mey places particular importance on transparency and comprehensibility of the data handling processes. Based on the following privacy statement, we therefore wish to explain to what extent and for which purposes we collect, process and store personal data following a visit to our web presence.
The controller as defined by the General Data Protection Regulation (GDPR) and other national data protection laws as well as other data protection regulations is:
Mey GmbH & Co. KG
Auf Steingen 6
Phone: +49 (0)7431-706-0
Fax: +49 (0)7431-706-200
Mey GmbH’s data protection officer can be contacted at:
Mey GmbH & Co. KG
Data Protection Officer
Auf Steingen 6
For reasons of readability, no distinction is made between male and female designations when referring to persons.
Personal data comprises all information that can be ascribed to an individual. This includes, for example, name, address, telephone number, email address, goods ordered, payment data and other personal data that may be required for business transactions.
Our web presence enables you to find information on our latest products and attractive offers, and place a direct order for goods via our “Mey B2B Shop” online store.
We collect, process and use your personal data in connection with our web presence only to the extent that you have given consent or that this is permitted by law. The legal basis for the storage of data and log files is Art. 6 (1) lit. f of the GDPR. No further transfer of your data to third parties will take place without the relevant legal basis. We collect and process your personal data solely within the framework of utilising our web presence within the following scope and for the following purposes:
a) Visiting our web presence
In terms of purely informative use of our web presence, i.e. in the event that you do not register, sign up or otherwise transfer information in order to use the web presence, we do not collect any personal data, with the exception of data that your browser transfers in order to permit the visit to the web presence. These include: IP addresses, date and time of the inquiry, time zone difference to Greenwich Mean Time (GMT), content of the request (actual site), access status/HTTP status code, any transferred data, website from which the request came, browser, operating system and its interface, language and browser software version.
The processing and temporary storage of the IP address is necessary to enable us to output the web pages to the user’s computer. To this end, the user’s IP address is stored for the duration of the session. The log files contain IP addresses and other data that allow a correlation with the user. The log files are stored to ensure the proper functioning of the web pages. The data is also used to optimise our web pages and ensure the security of our IT systems. Personal data is processed solely for the purposes described and to the extend necessary to achieve these purposes. The data is not used for marketing, customer advice or market research purposes.
In addition to the use of our web presence for purely informational purposes, we offer additional services which may interest you. To use these services, you must generally enter further personal data in order for us to provide the service in question. If the option of entering additional voluntary information is available to you, these fields will be marked accordingly.
b) Use of our “Mey B2B Shop”
As a Mey specialist retailer “specialist retailer”), you can register at our “Mey B2B Shop” and order selected goods there directly. In order to register as a specialist retailer, you must first enter your data, including your Mey customer number, company name, title, name, address, email address, phone number and a password you have selected, in the registration screen and send this data to Mey. Moreover, Mey will also process your IP address and the date and time of the registration. Mey will then check your inquiry. You will receive an email from us following successful activation. Once you have received the email, you can log in to the “Mey B2B Shop” and finalise your registration. If you have already registered as a specialist retailer, you can easily sign up using your Mey customer number, email address and personal password. In the event that you are making your order through our “Mey B2B Shop”, we will save your data that we require in order to meet the contract, including information on payment methods. We will also store information that you have entered voluntarily. The legal basis for processing this data is Art. 6 (1) lit. b of the GDPR. The specialist retailer can withdraw their consent to the processing of personal data at any time by deactivating their user account. We will then delete the data, unless we are obligated to retain them for a longer period of time due to contractual and/or legal obligations.
You can change your login data at any time using the customer area of the Mey b2b order portal.
For further information on how we use your data for marketing purposes, please see “Use for marketing purposes”.
c) Use of the Mey Marketing Portal
As a Mey trading partner (“trading partner”), you can register with our Mey Marketing Portal to get exclusive download access to image data, advertisement templates and logo data. In order to register as a trading partner, you must first enter your data, including your Mey customer number, company name, title, name, address, email address, phone number and a password you have selected, in the registration screen and send this data to Mey. Moreover, Mey will also process your IP address and the date and time of the registration. Mey will then check your inquiry. You will receive an email from us following successful activation. Once you have received the email, you can ‘log in’ and finalise your registration. If you have already registered as a trading partner, you can easily log in using your Mey customer number, email address and personal password. The legal basis for processing this data is Art. 6 (1) lit. b of the GDPR. The specialist retailer can withdraw their consent to the processing of personal data at any time by deactivating their user account. We will then delete the data, unless we are obligated to retain them for a longer period of time due to contractual and/or legal obligations. You can change your login data in the accessible area of the Mey Marketing Portal at any time and manage the data you have saved there.
For further information on how we use your data for marketing purposes, please see “Use for marketing purposes”.
The following data is stored and transmitted in the cookies:
e) Disclosure of data to third parties
To the extent that this is required to render the various services offered in connection with our web presence, we may transmit your personal data to third parties in compliance with the applicable legal regulations, e.g. for the purpose of fulfilling contractual obligations.
In addition, Mey uses external service providers who process data on our behalf. We carefully select such service providers and commission their services based on written order confirmations. They are bound by our instructions and are regularly monitored by us.
f) Contact requests
If you have any questions regarding our web presence or the goods or services we offer, or if you would like to contact us for any other reason, please use the contact form available on our web presence. Of course, you can also get in touch using the contact details below. In order to process your contact requests as effectively as possible, we collect, process and use the personal data you have entered, such as company name, title, name, email address and any other data you may have shared with us voluntarily.
The following data will also be stored when a message is sent:
You can also contact us using the email address provided. In this case, we will store the user’s personal data transmitted together with the email. The respective legal basis for processing this data is Art. 6 (1) lit. f of the GDPR. The data is used solely to process the contact request and the following correspondence, and will not be disclosed to third parties in this context. We will seek the user’s prior consent if we intend to use this data for other purposes. The personal data obtained from the contact form input screen and the data transmitted via email are deleted once the relevant correspondence with the user is completed, i.e. once the circumstances make it clear that the matter at hand has been fully resolved. The personal data additionally collected during the sending process will be deleted after seven days at the latest.
g) Subscribing to our newsletter
You can register to receive our newsletter, which contains information on fantastic promotions, exclusive discounts and the latest Mey collections, via our web presence. We use what is known as the double opt-in process for registrations to our newsletter. Once you have entered your surname and email address in the form provided, we will send you a confirmation email with a clickable confirmation link. If you subscribe to our newsletter, Mey will process your surname and email address as well as the IP address of the accessing computer and the date and time of the subscription. In this confirmation email, you will be asked to confirm that you wish to receive the newsletter by clicking on the confirmation link. We will only add your email address to the newsletter distribution list once you have confirmed by clicking on the link. Your email address will be saved until you unsubscribe from the newsletter. It will be saved solely for the purposes of being able to send you the newsletter. The legal basis for the processing of this personal data after subscribing to the newsletter is Art. 6 (1) lit. a of the GDPR.
In order for you to receive the newsletter, you must enter your email address as well as your surname and title. Your surname and title are used to personalise the newsletter.
Your consent to have the newsletter sent to you is given voluntarily and can be revoked at any time with future effect. At the end of each newsletter and on our web presence under the heading “Newsletter”, you can find a link which you can use to unsubscribe from the newsletter at any time.
h) Use for marketing purposes
Mey only processes and uses the personal data collected from you for the purposes of advertising or market research and opinion research to the extent permitted by law. The legal basis for the processing of personal data for marketing or opinion and market research purposes is Art. 6 (1) lit. f of the GDPR.
You may revoke your consent to have your personal data processed and used for advertising purposes and for marketing and opinion research at any time.
To do so, please refer to the contact details below or send us a message using the contact form available on the web presence.
In the event that we ascertain your email address within the context of purchasing a product, we can inform you of similar products by email provided you have not withdrawn consent for the use of your email address. You may revoke consent at any time with future effect using the contact information below or by sending us a message via the contact form available on the web presence, without incurring costs other than the transmission costs at the basic rates.
Mey implements technical and organisational security measures to protect the users’ personal data against accidental or intentional manipulation, loss, destruction or access by unauthorised third parties.
Our data processing procedures and our security precautions are adapted to the current conditions and requirements according to technological progress and are subject to continual development. Our employees are obligated to comply with data secrecy in accordance with the GDPR.
We are happy to share information held by Mey relating to you as an individual at no cost. If you would like your data to be corrected, blocked or deleted or if you have questions or suggestions on data protection and data security, we would be happy to assist you. You may also revoke any consent you have provided for further use of your personal data with effect for the future at any time.
In this case, please send an email to email@example.com, refer to the contact details above or send us a message using the contact form available on the web presence.
If Mey processes your personal data, you are a ‘data subject’ according to Art. 4 No. 1 of the GDPR and have the following rights with regards to Mey as described below.
If you would like to exercise one of these rights, please contact our data protection officer at firstname.lastname@example.org.
We would like to point out that we might request additional information from you in certain cases to ascertain your identity. This allows us to make sure that no information will be disclosed to unauthorised third parties, e.g. when you exercise your right of access.
According to Art. 15 of the GDPR, you have the right to ask us to confirm whether or not we are processing personal data that concerns you. If we are processing your personal data, you can ask us for the following information:
You have the right to request information about whether or not personal data concerning you is being transferred to a third country or to an international organisation. In this context, you have the right to be informed about the appropriate safeguards applied in connection with the transfer according to Art. 46 of the GDPR.
According to Art. 16 of the GDPR, you have the right to obtain from us the rectification and/or completion of inaccurate personal data concerning you.
According to Art. 17 of the GDPR, you have the right to obtain from us the immediate erasure of your personal data. We are obliged to delete your data without undue delay if one of the following grounds applies:
Where we have made your personal data public and are obliged pursuant to Art. 17 (1) of the GDPR to erase the personal data, we, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform controllers who are processing the personal data that you, as the data subject, have requested these controllers to erase any links to, or copy or replication of, your personal data.
The right to deletion does not apply to the extent that the processing is necessary:
You shall have the right to obtain from us restriction of processing of your personal data in accordance with Art. 18 of the GDPR, where one of the following applies:
Where the processing of your personal data has been restricted, such personal data shall, with the exception of storage, only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State. If processing has been restricted under the above-mentioned circumstances, you will be informed by us before the restriction of processing is lifted.
If you have asserted your right to request from us the rectification, erasure or restriction of processing, we are required by Art. 19 of the GDPR to communicate this to each recipient to whom the personal data has been disclosed, unless this proves impossible or involves disproportionate effort. You have the right to ask us to inform you about these recipients.
You shall have the right according to Art. 20 of the GDPR to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format. Additionally, you have the right to transmit this data to another controller without hindrance from us, where:
In exercising this right, you also have the right to have your personal data transmitted directly from us to another controller, where technically feasible. This must not adversely affect the rights and freedoms of others. The right to data portability does not apply to the processing of personal data that is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us.
You shall have the right in accordance with Art. 21 of the GDPR to object, on grounds relating to your particular situation, at any time to the processing of the personal data concerning you which is based on Art. 6 (1) lit e or f of the GDPR, including profiling based on those provisions. We shall then no longer process your personal data unless we can demonstrate compelling legitimate grounds for our processing which override your interests, rights and freedoms, or the processing is used in order to establish, exercise or defend legal claims.
If you have provided your personal data to us based on your consent, you have the right at any time to withdraw the consent that you have provided to us under data protection regulations. The withdrawal of consent shall not affect the lawfulness of the processing based on the consent provided until such withdrawal.
You shall have the right according to Art. 22 of the GDPR not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. This shall not apply if the decision
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, especially in the Member State of your habitual residence, place of work or the place of the alleged infringement, if you consider our processing of your personal data to be in violation of the GDPR.
The supervisory authority responsible for Mey is:
The Baden-Württemberg State Commissioner for Data Protection and Freedom of Information
PO Box 10 29 32
70025 Stuttgart, Germany
Phone: +49 (0)711 / 61 55 41 – 0
Your data is stored for the period of time necessary to provide our services, or to the extent that it is required for legal or legislative purposes.
If the provision of the websites involves data processing, this data will be deleted when the respective session has ended. If personal data is stored in logfiles, this data will be deleted within seven days at the latest. There may be additional storage if users’ IP addresses have been deleted or modified beforehand so that a correlation to the visiting client is no longer possible.
This privacy statement is only applicable to the content of our web pages. Other data protection and data security regulations apply to any linked third-party content. The entity responsible for this offering can be found in the respective legal notice. It may become necessary to adjust the contents of this privacy statement due to the enhancement of our web pages or the implementation of new technology. We therefore reserve the right to make changes at any time. We will also publish the amended version of the privacy statement at this point. For this reason, please read the privacy statement on a regular basis while visiting our web presence.
This privacy statement was last revised in January 2020.
Mey GmbH & Co. KG
Auf Steingen 6
Mey B2B Shop customer service
Tel: +49 (0)7431 706-0
Fax: +49 (0)7431/ 706 – 200
|Address:|| Mey GmbH & Co. KG
Auf Steingen 6
|Company Director:|| Matthias Mey
Stuttgart HRA 400118
Platform of the EU Commission regarding online dispute resolution: http://ec.europa.eu/consumers/odr.
The Seller is neither obliged nor prepared to attend a dispute settlement procedure before an alternative dispute resolution entity.
Additional written agreements may differ from the standard terms and conditions. These shall apply provided they were signed and have no temporal limitation.
The delivered items can differ either individually or completely from their pictures. We try to stay as true to the original product as possible, but there can be various reasons why the picture may differ from the actual product, including changes in colour due to different computer screen settings.
All author and brand rights for the used pictures, graphics, texts etc. belong to Mey GmbH & Co. KG. Any use of these without express permission is not allowed.
Please be advised that the online platform of the EU Commission for online out-of-court dispute settlement (the so-called “OS Platform”) is not yet available. We will however already provide you with the link to the OS Platform. ec.europa.eu/consumers/odr/