Complaints

The happiness of our customers is our top priority. Our underwear is made with maximum precision, using premium materials, according to the highest quality requirements. If, however, you still have a complaint at any stage, we apologise and ask you to notify us via the form below. We will send you a confirmation email for your records.

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At Mey, we see complaints

as love letters to the brand.

our favourite example

Leggings with experience

Complaint after 37 years

Subject: Leggings




Dear Mey Team,



As discussed with you at the beginning of the week, I am sending you the leggings that I can’t wear any longer because the gusset is torn. I still continued wearing them because of their comfortable and soft quality but can no longer do this now. So I am now making the effort to show you these leggings.



If you would be so obliging and send a replacement, perhaps this would be better in the next size up. I am still amazed by the quality.





Yours sincerely,