The happiness of our customers is our top priority. Our underwear is made with maximum precision, using premium materials, according to the highest quality requirements. If, however, you still have a complaint at any stage, we apologise and ask you to notify us via the form below. We will send you a confirmation email for your records.

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At Mey, we see complaints

as love letters to the brand.

our favourite example

Leggings with experience

Complaint after 37 years

Subject: Leggings

Dear Mey Team,

As discussed with you at the beginning of the week, I am sending you the leggings that I can’t wear any longer because the gusset is torn. I still continued wearing them because of their comfortable and soft quality but can no longer do this now. So I am now making the effort to show you these leggings.

If you would be so obliging and send a replacement, perhaps this would be better in the next size up. I am still amazed by the quality.

Yours sincerely,