The happiness of our customers is our top priority. Our underwear is made with maximum precision, using premium materials, according to the highest quality requirements. If, however, you still have a complaint at any stage, we apologise and ask you to notify us via the form below. We will send you a confirmation email for your records.
At Mey, we see complaints
as love letters to the brand.
our favourite example
Complaint after 37 years
Subject: Leggings
Dear Mey Team,
As discussed with you at the beginning of the week, I am sending you the leggings that I can’t wear any longer because the gusset is torn. I still continued wearing them because of their comfortable and soft quality but can no longer do this now. So I am now making the effort to show you these leggings.
If you would be so obliging and send a replacement, perhaps this would be better in the next size up. I am still amazed by the quality.
Yours sincerely,
